Privacy Notice

HOW ELSE YOUR INFORMATION MAY BE USED?
We may also use your information to:

• to carry out our obligations arising from any contracts or agreements entered into by you and Victoria Alexander ENT Surgeon

• seek your feedback on the services we provide

• notify you of relevant changes to our services

• send you communications which you have requested and that may be of interest to you for legitimate business purposes

• process an employment application

 

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. Victoria Alexander ENT Surgeon will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with Victoria Alexander ENT Surgeon.

WHO HAS ACCESS TO YOUR INFORMATION?

• We will not sell or rent your information to third parties.

• We will not share your information with third parties for marketing purposes.

 

Third-Party Service Providers working on our behalf:
We may pass your information to our third-party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third-party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the Victoria Alexander ENT Surgeon Network for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

YOUR CHOICES
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about Victoria Alexander ENT Surgeon’s services, then you can select your choices by ticking the relevant boxes on our website contact form on which we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us via our website contact form.

YOUR RIGHTS
Under the General Data Protection Regulation (GDPR), you have rights as an individual which you can exercise in relation to the information we hold about you.

• The right to be informed
  This encompasses our obligation to provide ‘fair processing information’, typically through a privacy notice that emphasises the transparency in our data processing methods and the reasons we may process your personal data with your consent.

• The right of access
  This allows individuals to be aware of and verify the lawfulness of the processing.

• The right to rectification
  This gives individuals the right to have personal data rectified if it is inaccurate or incomplete.

• The right to erasure
  Also known as ‘the right to be forgotten’ this enables an individual to request the deletion or removal of personal data where there is no compelling reason for its continued processing.

• The right to restrict processing
  This provides individuals with the right to ‘block’ or suppresses processing of personal data.

• The right to data portability
  This permits individuals to obtain and reuse their personal data for their own purposes across different services. It allows them to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without limiting usability.

• The right to object
  Individuals have the right to object to processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling); direct marketing (including profiling); and processing for purposes of scientific/historical research and statistics.

You are afforded certain data subject rights relative to the personal information we collect from you in our capacity as a data controller. While we process your personal information under consent, you can withdraw your consent at any time by using the contact form on our website. Your withdrawal of your consent will not affect the lawfulness of the processing of your personal  information for the time period where you provided consent.

As a data subject, you also have the right to request access to your personal information, to request that it is erased, or that its processing is restricted, or that any inaccurate personal information is rectified though there are exemptions if the information is required by law to be published. You also have the right to object to the processing of your personal information, or in some circumstances to obtain a copy of the personal information in machine readable format. Any such request should be submitted in writing to our customer service team.

You also have the right to complain about the use your personal information to the local supervisory authority, which in the UK is the Information Commissioner’s Office (www.ico.org.uk).

 

You can contact them by calling 0303 123 1113. Or go online to www.ico.org.uk/concerns (opens in a new window; please note we can't be responsible for the content of external websites).
Or you can write to them at:

Information Commissioner's Office,
Wycliffe House,
Water Lane,
Wilmslow Cheshire,
SK9 5AF

HOW CAN YOU ACCESS AND UPDATE YOUR INFORMATION?
Victoria Alexander ENT Surgeon tries to be as open as he can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the General Data Protection Regulation (GDPR). If we do hold information about you, we will:

• give you a description of it;

• tell you why we are holding it;

• tell you who it could be disclosed to; and

• let you have a copy of the information in an intelligible form.

 

To make a request to Victoria Alexander ENT Surgeon for any personal information we may

hold, you need to put the request in writing addressing it to the address provided below.
We will try to deal with your request informally, for example by providing you with the specific information you need over the telephone if appropriate.

The accuracy of your information is important to us. If we do hold information about you, you can ask us to correct any mistakes by, once again, contacting us via our website contact form or email valexanderent@gmail.com.

You also have the right to ask for a copy of the information Victoria Alexander ENT Surgeon holds about you. Please notify us via our website contact form or email valexanderent@gmail.com.

SECURITY PRECAUTIONS IN PLACE TO PROTECT THE LOSS, MISUSE OR ALTERATION OF YOUR INFORMATION
When you give us personal information, we take steps to ensure that it’s treated securely. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we take great care to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

USE OF COOKIES
Like many other websites, Victoria Alexander ENT Surgeon’s website may use cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. While cookies collect statistical data about your browsing actions and patterns, they do not identify you as an individual. This helps us to improve our website and deliver a better more personalised web user experience.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies may result in a loss of functionality when using our website.

For more information about how we use Cookies, click here.

 

LINKS TO OTHER WEBSITES
Our website may contain links to other websites run by other organisations. This Privacy Notice applies only to the Victoria Alexander ENT Surgeon’s website‚ so we encourage you to read the privacy statements on the other websites you visit. Victoria Alexander ENT Surgeon cannot be responsible for the privacy notices and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party website, Victoria Alexander ENT Surgeon cannot be held responsible for the privacy notices and practices of the owners and operators of that third-party site and recommend that you check the privacy notice of that third-party site.

16 OR UNDER?
Victoria Alexander ENT Surgeon is dedicated to protecting the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.

TRANSFERRING YOUR INFORMATION OUTSIDE OF EUROPE
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Privacy Notice. Currently, our servers are located within the European Union and the United States, covered by the Information Commissioners Office, the ICO's International Data Transfer Agreement, IDTA.

If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.

ANY QUESTIONS?
If you have a question, of any type, about the https://www.valexanderent.co.uk website or Privacy Notice or the use to which we put the information we gather, please e-mail valexanderent@gmail.com. We welcome your views about the website and our Privacy Notice. You can contact us with any queries, complaints or comments.

HOW TO CONTACT VICTORIA ALEXANDER ENT SURGEON:
Email: valexanderent@gmail.com.

Review of these policies: Victoria Alexander ENT Surgeon keep this Privacy Notice under regular review.

This Privacy Notice was last updated in June 2023.